faqs

SHIPPING:

Stash and Stone utilizes a printing company who will process and ship out your order. Everything is made to order, so please allow around 1 week for processing and 1 week for shipping (depending on where the item(s) are being shipped to, of course). Sometimes this timeline may vary, especially during the holidays!

All orders are shipped with tracking information. I have no control over shipping times, delays or missing packages. I am not liable for the package if it is stolen, damaged, or delivered incorrectly. I know how frustrating it can be when there is an issue and you just want your stuff! If there is a problem with your package, please feel free to send me a message and I can try to help look into it for you on our end. 

RETURNS & EXCHANGES:

I want you to be stoked about your new goods. Unfortunately because I outsource the printing and shipping, I cannot accept returns or exchanges. However, if there is an issue with your item (for instance: a misprint, damaged item, something is off), please send me a message via the contact page! I will contact our fulfillment center and figure out the best plan of action to make you happy! Please be prepared to send over photos of the item(s). 

Please make sure you double check sizes and any other options before submitting your order!